Supporting Complaints
EN | 1 min On November 13, 2025, Ontario’s school boards were each tasked with creating a Student and Family Support Office. These new Offices… Lire la suite »Supporting Complaints
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complaints
Battling a Complaint Backlog
EN | 1 min Backlog! A word that can call up a range of emotions: frustration, worry, shame, or anger. Backlogs become a reality when… Lire la suite »Battling a Complaint Backlog
2021/22 Higher Ed complaints trends – Part 2
EN | 1 min As we noted in Part 1, ombuds play a key role in helping identify trends on campus and across higher education.… Lire la suite »2021/22 Higher Ed complaints trends – Part 2
2021/22 Higher Ed complaints trends – Part 1
EN | 2 min An important part of the work of a higher education ombuds is identifying trends, so individuals and institutions can actively take… Lire la suite »2021/22 Higher Ed complaints trends – Part 1