{"id":825,"date":"2023-01-17T06:00:00","date_gmt":"2023-01-17T06:00:00","guid":{"rendered":"http:\/\/justequitable.ca\/?p=825"},"modified":"2025-04-01T01:29:21","modified_gmt":"2025-04-01T01:29:21","slug":"valuing-ombuds-the-challenge","status":"publish","type":"post","link":"https:\/\/justequitable.ca\/fr\/2023\/01\/17\/valuing-ombuds-the-challenge\/","title":{"rendered":"Valuing Ombuds: The challenge"},"content":{"rendered":"<p><strong>EN   |   2 min <\/strong><\/p>\n\n\n\n<p>Ombuds provide a high-value service within universities and colleges.  While <em>value<\/em> has been a topic of conversation among higher education ombuds for a long time, as well as a key consideration in writing annual reports and recommendations, there aren&#8217;t many articles for Canadian HE ombuds about how to most effectively articulate value to their own institutions, e.g. <em>best practices<\/em> or<em> key considerations<\/em> guides.  Why is it so challenging to communicate ombuds value?  Is it&nbsp;because some of the most valuable work of an ombuds office is invisible by design? Does the nuanced and multifaceted nature of ombuds work makes it difficult to summarize without oversimplification?  Grabbing and holding the attention of university leaders can require a creative, multi-pronged strategy. &nbsp; <\/p>\n\n\n\n<p>Ombuds are uniquely positioned to bring value to their institutions as they respond in 2021 (and into the future) to a range of financial, institutional, and social pressures. Fairness can foster efficiency, commitment, and contribution (See Chris M. Bell&#8217;s August 14, 2021\u00a0<a href=\"https:\/\/www.thestar.com\/business\/opinion\/2021\/08\/14\/treat-your-employees-fairly-and-theyll-be-more-willing-to-work-through-the-tough-times-and-contribute-over-and-above-what-theyre-paid-to-do-new-research-shows-here-are-five-tips-to-foster-fairness.html?rf\" target=\"_blank\" rel=\"noreferrer noopener\">Toronto Star<\/a>\u00a0article). In their article, <a href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/10841806.2020.1771907\" target=\"_blank\" rel=\"noreferrer noopener\">\u201cCOVID and the impact on higher education: The essential role of integrity and accountability\u201d<\/a> Bob Blankenberger and Adam Williams (June 2020), assert that &#8220;&#8230;<em>institutional integrity and accountability and the importance of recognizing the role higher education plays in advancing social equity  will be key for postsecondary institutions in the COVID era and post-COVID recovery.<\/em>&#8221;\u00a0 How do you explain the value of your office &amp; how does that align with what institutions might consider the benefits of ombuds offices?<\/p>\n\n\n\n<p>&#8211; Heather McGhee Peggs   <\/p>","protected":false},"excerpt":{"rendered":"<p>EN | 2 min Ombuds provide a high-value service within universities and colleges. While value has been a topic of conversation among higher education ombuds for a long time, as well as a key consideration in writing annual reports and recommendations, there aren&#8217;t many articles for Canadian HE ombuds about how to most effectively articulate&hellip;&nbsp;<a href=\"https:\/\/justequitable.ca\/fr\/2023\/01\/17\/valuing-ombuds-the-challenge\/\" rel=\"bookmark\">Lire la suite &raquo;<span class=\"screen-reader-text\">Valuing Ombuds: The challenge<\/span><\/a><\/p>","protected":false},"author":2,"featured_media":826,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"full-width","neve_meta_container":"default","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"left","neve_meta_author_avatar":"off","neve_post_elements_order":"[\"title\",\"meta\",\"thumbnail\",\"content\",\"comments\"]","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[16],"tags":[27,26,30],"class_list":["post-825","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ombuds","tag-highered","tag-university","tag-value"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Valuing Ombuds: The challenge - JustEquitable<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/justequitable.ca\/fr\/2023\/01\/17\/valuing-ombuds-the-challenge\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Valuing Ombuds: The challenge - JustEquitable\" \/>\n<meta property=\"og:description\" content=\"EN | 2 min Ombuds provide a high-value service within universities and colleges. While value has been a topic of conversation among higher education ombuds for a long time, as well as a key consideration in writing annual reports and recommendations, there aren&#8217;t many articles for Canadian HE ombuds about how to most effectively articulate&hellip;&nbsp;Lire la suite &raquo;Valuing Ombuds: The challenge\" \/>\n<meta property=\"og:url\" content=\"https:\/\/justequitable.ca\/fr\/2023\/01\/17\/valuing-ombuds-the-challenge\/\" \/>\n<meta property=\"og:site_name\" content=\"JustEquitable\" \/>\n<meta property=\"article:published_time\" content=\"2023-01-17T06:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-01T01:29:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/justequitable.ca\/wp-content\/uploads\/2021\/06\/Slide1.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"720\" \/>\n\t<meta property=\"og:image:height\" content=\"405\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Heather McGhee Peggs\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Heather McGhee Peggs\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/justequitable.ca\/2023\/01\/17\/valuing-ombuds-the-challenge\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/justequitable.ca\/2023\/01\/17\/valuing-ombuds-the-challenge\/\"},\"author\":{\"name\":\"Heather McGhee Peggs\",\"@id\":\"https:\/\/justequitable.ca\/#\/schema\/person\/3230efb79ea3735bd7d42cbbcccac6eb\"},\"headline\":\"Valuing Ombuds: The challenge\",\"datePublished\":\"2023-01-17T06:00:00+00:00\",\"dateModified\":\"2025-04-01T01:29:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/justequitable.ca\/2023\/01\/17\/valuing-ombuds-the-challenge\/\"},\"wordCount\":254,\"publisher\":{\"@id\":\"https:\/\/justequitable.ca\/#organization\"},\"image\":{\"@id\":\"https:\/\/justequitable.ca\/2023\/01\/17\/valuing-ombuds-the-challenge\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/justequitable.ca\/wp-content\/uploads\/2021\/06\/Slide1.jpeg\",\"keywords\":[\"highered\",\"university\",\"value\"],\"articleSection\":[\"Ombuds\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/justequitable.ca\/2023\/01\/17\/valuing-ombuds-the-challenge\/\",\"url\":\"https:\/\/justequitable.ca\/2023\/01\/17\/valuing-ombuds-the-challenge\/\",\"name\":\"Valuing Ombuds: The challenge - 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