EN | 2 min For this post, I looked for examples of institutional responses to annual reports that might refer to any of the ombuds standards of practice (independent, impartial/neutral, confidential, accessible, informal), guiding principles (fairness, equity, respect), or mention… Lire la suite »Valuing Ombuds 3: What do HE institutions value?
EN | 2 min Ombuds adhere to professional standards of practice (ACCUO Standards of Practice: independent, impartial, confidential, accessible; IOA Standards of Practice: independent, impartial/neutral, confidential, informal). One way to articulate ombuds value is to connect the ombuds standards of… Lire la suite »Valuing Ombuds 2: Standards of Practice & Ombuds Essential Elements
EN | 2 min Ombuds provide a high-value service within universities and colleges. While value has been a topic of conversation among higher education ombuds for a long time, as well as a key consideration in writing annual reports and… Lire la suite »Valuing Ombuds 1: The challenge