Fair Comment | Un Mot, Équité
EN & FR | 1 min Who’s to say what’s fair? Many times, that responsibility falls to the Ombuds. Ombuds live and breathe conflict resolution… Read More »Fair Comment | Un Mot, Équité
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2021/22 Higher Ed complaints trends – Part 2
EN | 1 min As we noted in Part 1, ombuds play a key role in helping identify trends on campus and across higher education.… Read More »2021/22 Higher Ed complaints trends – Part 2
2021/22 Higher Ed complaints trends – Part 1
EN | 2 min An important part of the work of a higher education ombuds is identifying trends, so individuals and institutions can actively take… Read More »2021/22 Higher Ed complaints trends – Part 1
The right outreach for a “when things go wrong” service
EN | 2 min read By mid-October the excitement of back-to-campus orientation events has faded and mid-terms are approaching. Late Fall is the right time… Read More »The right outreach for a “when things go wrong” service